As you can imagine having been in this industry for a few years now, we hear many stories of how companies and individuals have lost their data. We thought it might be helpful to share some of these stories with you so similar mistakes and data / reputation loss is avoided.

Of course some learn quickly while others continue to take risks once the "disaster" is over. I wonder what you will do? We'll keep all identities confidential but you will know how closely you identify with the victims.

Keep watching this space for the first and subsequent stories - we're sure you'll find them educational and relevant in helping to prevent loss in your business however big or small.

Virtual call centres save money and offer flexibility not possible with traditional solutions