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Tuesday, September 18, 2007

External Hard Disk Failure....

A computer literate colleague used an external hard disk to back up his important data. The process seems simple enough - copy critical files and folders to the drive using a program or drag n' drop. He had performed this function many times and so was proficient at doing so.

...a number of months later this colleague decides to access some of the backed up folders for reference and discovers his external hard disk is blank. No files or folders whatsoever.

So what went wrong? Was the backup not successful in the first place? Or was the initial backup fine but the data had since been erased somehow? My colleague wasn't sure but the end result was the same regardless - lost data.

This colleague is now using our automatic online data backup service for secure backups he can trust. What's more, we monitor the backups as an added extra to ensure all is well .....which means he has increased peace of mind.

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At 12:03 PM, Blogger said...

If the external hard drive was USB based, this may be the cause. Flash on entry or exit can cause indexing or data visibility issues. Given this is an old post, this may be the issue as the technology has improved somewhat. Regardless, external drives are not a reliable backup device. Their intended purpose is data portability and not backup. Using these devices for sole or critical copy is dangerous and their portability can cause compliance issues.

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At 9:16 PM, Anonymous Anonymous said...

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